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Summary
  • Mailware uses a SQL database. MOM uses FoxPro. MOM XL uses Microsoft SQL Server.
  • Mailware should be compared to MOM XL, not MOM (the FoxPro version).
  • Mailware is fully scalable and self contained - from a home office to over 100 stations using Client/Server.
  • The Mailware database is completely open and full database utilities are included. MOM encrypts portions of their database and has a stated "proprietary database" policy.
  • Mailware is a mission critical database. While price and features are important, nothing is more vital than a secure and reliable database like that offered by Mailware. MOM uses a highly volatile FoxPro database. MOM XL's database is proprietary (you are not granted full access) and must be kept in sync with a third party server application.

Mailware Technology Comparison to Mail Order Manager

 Features

Mailware MOM
 Database DBISAM SQL FoxPro (MOM)
MS SQL Server (MOM XL)
 Table
 Structure
Dynamic - As new features are added Mailware can add fields on-the-fly. This means we can add new features, expand fields and modify the database at will. Static - Both MOM and MOM XL have a fixed database (in fact both are based on the original MOM FoxPro database from DOS). This limits MOM's ability to add new content. Plus, MOM must manage 2 separate databases simultaneously. This is more prone to programmer error and means updates in 2 disparate systems are less frequent.
 Scalability Mailware is fully scalable from 1 to over 100 stations. Its database has theoretical limits in the millions so you never need to worry about the number of records. The Client/Server option means you can isolate your data and transfer the workload from your network to a single server. Plus, it is self-contained so there is never a need to worry about keeping in sync with a third-party software system. MOM - None
MOM XL - with the use of MS SQL Server MOM approached Mailware scalability standards but lacks the database structure to meet it. Also, MOM XL is dependent on MS SQL Server updates and must be kept in sync.
 Speed DBISAM is natively faster than FoxPro and comparable or better than MS SQL Server. In addition we have maximized speed in areas like customer search which takes 2-3 seconds no matter how large your database. This is not available in MOM. FoxPro is an older database with speed and stability issues. MS SQL Server is natively faster, but must be tweaked for maximum benefit.
 Security Mailware includes comprehensive security permissions and logs. With Client/Server you can also isolate your database in an unshared folder on a server without requiring Internet access. MOM secures its database with encryption. While this sounds favorable it is extremely limited. The database cannot be compressed (for speed and storage) and you cannot access your own data as MOM's database is proprietary.
 Robustness The DBISAM database is extremely reliable. Data corruption and lost records are highly unlikely. When using Client/Server the chance of corruption is even lower. In the rate event of data corruption you can run a repair directly within Mailware and be back up and running in a few minutes. The MOM database is very prone to data corruption and in many cases will not report errors and lost data (you can see it on the MOM screens, but the data cannot be extracted for export or displayed accurately in reports). FoxPro is simply not a reliable mission critical database.
The MOM XL database is more robust, but is plagued by the above mentioned limitations (proprietary, static and third-party dependent).
 Management  The Mailware database is completely open. You can view, edit and export raw data just as it is entered. It is your data after all. We even include powerful database tools. While fully accessible to a user with privileges, it may also be locked to prevent unauthorized access. Both MOM and MOM XL databases are proprietary. This means you may only access the data from within the MOM program and through some limited external access. Encrypted data may only be accessed through MOM (for example, you cannot read, export or report on credit card data outside of MOM).

 

 

Please see the table below for additional price and feature comparisons.