Special Pricing
Running a sale? Giving
away a free gift, or
maybe you just want to
automatically add a
catalog to each order?
Mailware's special
pricing feature does
this and more. |
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Importing Orders
The Process Open Orders action contains an Order Import
feature that can be used to import orders from many sources including
ecommerce web sites, diskettes and telephone order service bureaus. In
this tip we show you how to import from Yahoo!
Stores. |
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Assemblies (Kits)
Assemblies are collections of various products in your
inventory. You can create a product, for example - GIFT BASKET, and
add all the items from your inventory that make up the basket
(flowers, gift card, vase etc.). When you take an order you can select
just the GIFT BASKET and the other items will be added automatically. |
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Multiple Payments
Mailware includes a Multiple Payments
feature. You can use this feature to simply apply payments to orders,
enter credits etc. You can also schedule future payments, apply Gift
Certificates, enter Purchase Orders, COD's, Billing options and more. |
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Subproducts
(size, color etc.)
Mailware includes a special Subproducts feature.
Typically this is used for entering Size and Color (for clothing,
personal items etc.), but you can do a lot more with it too. In this
tip we will show you how to use it, present some ideas for other uses
and touch on the new Clone As and Product Type features. |
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Modifying Reports
We get more calls about Mailware's report writer than any other
feature. So, this tutorial provides instructions on making your own
reports and a list of tips and tricks you
can use to enhance the reports included in Mailware. |
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Customer
Contact Log Tips
Mailware does some pretty neat stuff. But, you may want it to do
something that's not readily apparent. Following are some tips to make the Customer
Contact Log do your bidding. |
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Setting Up Shipping
Rates and Zones
Mailware includes its own shipping
tables for automatically calculating flat rates, charges based on
volume and a customizable Rate and Zone chart. It also supports UPS
Worldship through an ODBC interface. This tutorial explains how you
can enter your own Rate and Zone charts so shipping charges will be
calculated automatically for your orders.
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RMA's
You can create an RMA for any order with shipped
items (items in the order have a status
of SH). An RMA number may have multiple
line items. You can also assign the same
RMA to multiple orders. This allows for
receiving portions of a return and
refusal or approval of individual items.
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Gift
Certificates
Create your own Gift Certificates in Mailware. You
can simply provide the code or print a
gift certificate form and mail it. |
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