What is Mailware?

The success of your mail order company depends on the efficiency of your operation. Is your software up to the challenge?

Mailware is designed specifically for mail order companies. Never miss a shipment, forget a customer or lose a sale again because your software is not up to snuff. Mailware makes running your business easier and much more efficient.

For example, with Mailware you can:

  • Import orders from the web - no rekeying ever!

  • Print invoices, fill and ship - all in one process

  • Authorize credit card charges - individually, in batches or both

  • Seamlessly connect to UPS Worldship - no keying, no importing

  • And much more. See the feature list and online tour for more details.

 

BRIEF MAILWARE FEATURE LIST
(See the feature list for more details.)

  • Assemblies - Create kits from existing items in your inventory (e.g., Gift Baskets). When you take an order for an assembly all kit items are automatically included. 
     

  • Gift Orders - Enter a single order with as many separate gift recipients as you wish. Each one will receive a separate packing list (with a gift message from the giver and without prices) and a mailing label so shipping is easy. The gift giver will receive a cumulative invoice with itemized and total pricing.
     

  • Order Import - Import orders from the web. Mailware supports multiple formats and is user definable so you can customize it to your web service (Note: Order Import is available from the Process Open Orders action described below).
     

  • Subproducts - Add Size and Color options to your products. 
     

  • New Actions: The following automated Actions are new to Mailware

Process Open Orders - review, print and close orders in one easy step. This action also supports fulfillment of backordered items and Order Import.
 
Adjust Inventory - directly update your inventory any time including support for bar coding - simply wand items directly into your inventory.
 
Receive Inventory - create purchase orders - when your items arrive this action automatically updates your quantities in stock.

  • Quick access to reports with the new editable Reports button and Company Database Reports tab. Print single invoices, labels and reports relevant to the current screen.
     

  • New Fields: Wholesale and Resale product prices are automatically applied based on Customer type. Plus, you can assign a percentage discount for each customer. Individual products and customers may be defined as Tax Exempt and you can set Product Types for customizing reports.
     

  • Now even easier to use: Mailware is a true 32 bit program. It uses all the standard Windows features you already know, plus:

    Navigate with your mouse, or just the keyboard - use the Tab or Enter key to move between fields and screens. 
     
    Jump to Previous Customer - Mailware remembers the last 20 customer accounts viewed so you can jump back to them easily. This is especially handy when you are working on an account and the phone rings. Look up or add the new customer then press Ctrl-H to jump back to the previous customer and keep working.
     
    Taskbar - As in Windows, Mailware includes a taskbar at the bottom of its screen to make switching between open windows easy.
     
    A new help file runs inside Mailware so you can launch features and wizards directly from the help text.

     

  • Automatic Sales Tax calculation is fully editable and is applied at order entry based on the shipping address country, state or Zip Code.
     

  • Automatic Shipping Calculations are applied on orders based on flat fees, total amount of order and total weight that you define. Combine options for nearly limitless charge scenarios.
     

  • Multiple Payment Options - enter different payment methods and amounts on each order including Billing, Gift Certificates, COD's and PO's. Apply each payment as a sale or credit for accurate Accounts Receivables.
     

  • Lots of Extras - Many features have been updated as well.
     

    • When entering orders the customer's last credit card is remembered and automatically entered for you. 
       

    • Tax Exemption is applied automatically on orders for tax exempt customers and specific products.
       

    • Orders now track the date of each item's last status (committed, shipped, returned etc.).
       

    • Committed items on orders can be force backordered, and backordered items can be force filled.
       

    • Order number sequences are now unbroken for better audit trails.
       

    • New reports have been added including Sales summaries, Sales Tax reports, A/R & A/P reports, Backorder reports and more. New reports will be available on our web site and are easy to install.
       

    • New Print Single Report option - Print a single invoice, purchase order or label for the currently selected record. You can create your own too.
       

  • 1 year of free email technical support and 1 hour of free phone support during the first 30 days are included with your purchase.
     

See the feature list for more details.