Order
Entry
Mailware's order entry system is designed specifically for
mail order businesses. Whether you take orders over the
phone, by mail or over the web, Mailware makes order entry
easy. Plus it includes the powerful features you need to
make your business run smoothly, and look professional.
Order Entry includes:
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Multiple order taking options so you can
tailor Mailware to your business:
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Search for existing customers, and
edit or add new orders right from the customer
screen.
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Or, add a customer as you take their
order.
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Preset repeated data so you only
have to enter it once.
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Orders include Operator ID`s so you
know who entered them.
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Order Import - Download orders from your
online store, including YAHOO! Stores. Fully
customizable so you can create your own.
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Enter Gift Orders from one giver to
multiple recipients with separate invoices and packing
lists and gift cards.
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Automatic calculation of sales tax,
shipping charges, total due and discounts.
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Set up as many shipping companies and
methods as you need, then select them from pull down
menus when you enter orders.
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Full Zip Code database - enter the zip
code and Mailware fills in the city and state.
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Tracks ad source keys - find out which
ads are pulling sales .
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Includes professional, fully
customizable invoices and shipping labels .
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Automated order processing for quick
credit card approval, invoicing, shipping and backorder
fulfillment of batched orders.
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Connect to UPS WorldShip and FedEx
shipping software - no rekeying.
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Order
Fulfillment
Order fulfillment is simple and efficient with Mailware.
Automated Actions will ensure no steps are missed, and they take
care of the details for you. Fulfillment includes:
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Print pick lists to efficiently pull
inventory to fill orders.
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Process credit card approvals in batch or
for each order using supported third party software
including; ICVerify, PCAuthorize, PCCharge and AuthorizeNet.
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Inventory
Control
Mailware's inventory system is complete, and includes many
features specific to direct marketing (like tracking of drop
shipped items). Inventory includes:
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Mailware provides a full featured inventory
system:
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Tracks units in stock, on order and
backordered
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Reminds you to reorder when inventory
reaches a threshold you set
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Tracks cost of items in inventory, and
reports your total cost of goods.
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Maintains product specific information
such as weight, cost to ship, stock numbers and
descriptions
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Accepts input from your bar codes
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Tracks each inventory item's supplier
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Differentiates between items you stock
and drop-ship products
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Create Assemblies (kits) from individual
items in your inventory.
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Enter size, color and other attributes for
any product.
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Clone As feature makes entering similar
items quick and easy.
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You can manually enter received stock, or
use Mailware's automated Receive Inventory Action to make
updating inventory and purchase orders easy.
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Use the Adjust Inventory action to take
inventory. Accepts bar codes for easy input.
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Advertising
Mailware tracks any type of ad you place - from classifieds to
catalogs. It also records advertising and related costs.
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You can assign unique source codes to each
ad and mailing that:
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contain information about each ad,
including costs, placement dates, type of ad and
circulation
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can be assigned to each customer inquiry
or order
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automatically keep track of response and
conversion rates.
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Maintains a database of magazines and other
publications, including contact information for placing ads.
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Customer
Management
Mailware offers an extensive array of tools to manage your most
valuable asset - your customers. Each customer's information is
detailed, and updated automatically by Mailware. And your entire
list is completely accessible so you can maximize its money
making potential, and provide first rate customer service. List
Management includes:
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Reports
Use Mailware's built in reports as is, edit them or create your
own with the included report writer. Mailware ships with over
100 reports.
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Export your data to third party software
including: accounting software like Peachtree and Quick
Books, spreadsheets, report writers, word processors and
more. Includes export for FedEx and UPS software, and
several credit card processing packages.
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Specify separate printers for reports and
labels.
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Miscellaneous
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Assemblies
- Create kits from existing items in your inventory
(e.g., Gift Baskets). When you take an order for an assembly all kit
items are automatically included.
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Gift Orders
- Enter a single order with as many separate gift
recipients as you wish. Each one will receive a separate packing
list (with a gift message from the giver and without prices) and a
mailing label so shipping is easy. The gift giver will receive a
cumulative invoice with itemized and total pricing.
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Order Import
- Import orders from the web. Mailware supports
multiple formats and is user definable so you can customize it to
your web service (Note: Order Import is available from the Process
Open Orders action described below).
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Actions:
The following automated Actions make processing batches of items
easier:
Process Open Orders -
review, print and close orders in one easy step. This action
also supports fulfillment of backordered items and Order
Import.
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Adjust Inventory -
directly update your inventory any time including support
for bar coding - simply wand items directly into your
inventory.
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| Receive Inventory -
create purchase orders - when your items arrive this action
automatically updates your quantities in stock. |
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Quick access to reports
with the new editable Reports button and Company Database Reports
tab. Print single invoices, labels and reports relevant to the
current screen.
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New Fields:
Wholesale and Resale product prices are automatically applied
based on Customer type. Plus, you can assign a percentage
discount for each customer. Individual products and customers
may be defined as Tax Exempt and you can set Product Types
for customizing reports.
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Now even easier to use: Mailware
is a true 32 bit program. It uses all the standard Windows features
you already know, plus:
Navigate
with your mouse, or just the keyboard
- use the Tab or Enter key to move between fields and
screens.
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Jump to
Previous Customer - Mailware
remembers the last 20 customer accounts viewed so you
can jump back to them easily. This is especially handy
when you are working on an account and the phone rings.
Look up or add the new customer then press Ctrl-H to
jump back to the previous customer and keep working.
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Taskbar
- As in Windows, Mailware includes a taskbar at the
bottom of its screen to make switching between open
windows easy.
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| A new help
file includes fully annotated
screen shots and is context sensitive - just press F1
for help on the current screen. |
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Automatic Sales Tax calculation
is fully editable and is applied at order entry based on the
shipping address country, state or Zip Code.
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Automatic Shipping Calculations
are applied on orders based on flat fees, total amount of order and
total weight that you define. Combine options for nearly limitless
charge scenarios.
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Multiple Payment Options
- enter different payment methods and amounts on each order
including Billing, Gift Certificates, COD's and PO's. Apply each
payment as a sale or credit for accurate Accounts Receivables.
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Lots of Extras
- Many features have been updated as well.
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When entering orders the
customer's last credit card is remembered and automatically
entered for you.
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Tax Exemption is applied
automatically on orders for tax exempt customers and specific
products.
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Orders track the date of each
item's last status (committed, shipped, returned etc.).
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Committed items on orders can be
force backordered, and backordered items can be force filled.
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Order number sequences are
unbroken for better audit trails.
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New reports have been added
including Sales summaries, Sales Tax reports, export reports,
Backorder reports and more. New reports are made available on
our web site and are easy to install.
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Print Single Report option -
Print a single invoice, purchase order or label for the
currently selected record. You can create your own too.
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1 year of free email technical
support and 1 hour of free phone support during the first 30 days
are included with your purchase.
NEW IN 2005
Mailware
2005 includes all the features found in Mailware Version 2, plus
over 65 new features including:
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Product Discontinued Flag
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Multiple Product Locations
(Warehouses, Bins etc.)
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Product Location Priority
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Product Preferred Ship Method
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Vehicle Title and Serial Number
System
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Preference to require City name
and Zip/Postal Code when adding customers
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New Customer Fields: Middle Initial, Title and
Mobile Phone #
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USPS Click-N-Ship Support
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Automatic calculation of Shipping
Insurance
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Minimum Order Amount Preference
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Automatic Discounts based on Order amount
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Automatic Send Catalog option
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Override Security Logging
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Set your own Customer Search Tab
Order
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Set your own Order Search Tab
Order
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Expanded Supplier Address Fields
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Return Reasons w/ Return to Stock
Option
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Adjust Inventory Reasons w/
Return to Stock Option
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Auto Payment Approval Option
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Source Key Lookup at Order Entry
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Source Key Stationery Code
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Shipping Phone Number for each
order
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Shipping Email Address for each order
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Enter Shipping Instructions on each order
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Selectable Credit Card History
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Customer flags (e.g., Bad Credit)
pop up warnings during order entry
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Order amount limit prompts operator for
Management Override (prevents orders over an amount you specify
in Security).
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Adjust Inventory Reason Codes
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Batch Entry for Contact Log
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User-Definable Customer Contact
Actions
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Query Editor Tool with
easy-to-use interface for writing your own SQL queries
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Streamlined Interface with
standard Windows toolbars on each screen
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Larger screens that expand or
maximize to fit your screen resolution.
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Mailware is available
for purchase now from our online shopping cart. You can also
download a Free Demo and try
out all the features.
For more information about Mailware, please visit our Online
Tour and FAQ pages.
System
Requirements: |
Windows 95, 98, XP, NT or 2000,
Pentium class processor, 20 megs of hard drive space.
Mailware works with virtually any network including Novell
NetWare, Windows, Banyan Vines and LAN Server. |
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