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Mailware Features - 2010 Revisions

Revision History – 2010

Revision History – 2010

Download the latest update What's New


What’s New in Mailware 2010

(Scroll down to see the full revision history below the new features.)

Multi Channel Manager (MCM)Multi Channel Manager (MCM)

We have added several new carts and updated a few. Plus, the MCM can be easily updated to work with any MySQL, SQL Server, XML or .csv cart. Don’t see your cart in the list? Just ask.

The MCM runs on your desktop and communicates directly with all your channels – no 3rd party hosting required. It automatically:

  • Downloads Orders
  • Uploads Products
  • Uploads Product changes
  • Uploads Order Status

A tab for each cart is added to the Product screen with the cart’s specific fields. Create as many product variations to upload as you like for as many accounts as you have with each cart.

Downloads are automatic as are product changes, online order status etc.

New carts are being added regularly and you can request any you like. Grow your business with multiple web stores and a single inventory all managed by Mailware.


Customer Relations Management (CRM)Customer Relations Management Tool (CRM)

We have added a fully integrated customer managment tool for direct sales, multiple contacts per account, Lead management, Opportunity management and reporting.

The CRM is connected directly to the Mailware customer database and includes reminders, notes and fields compatible with other CRM systems like Salesforce and Sugar.


PCI Compliance

PCI Compliance

Mailware encrypts stored credit card numbers, does not store the CVV2 code or any other sensitive information and displays card numbers with masking (e.g., 4*** **** **** 1234) as part of your PCI Compliant toolset.


REVISION HISTORY

2010 Revision History

1008
1. Added Just Add Commerce channel

MCM 1008.1.1005
1. Added Just Add Commerce channel

1007
1. Fixed credit card encryption on Mailware Web order import
2. Fixed USPS Click & Ship navigation and potential page errors when missing address information
3. Changed USPS Click & Ship interface to use Order ship phone before customer phone

1006
1. Fixed credit card encryption on order import
2. Enabled Fulfillment By Amazon setup option, Product tab, and integration with MCM
3. Changed Shopify order download to check for available nodes on download
4. Changed Shopify order download to put the “gateway” value in Payment CardNo field if there is no credit card number.

MCM 1006.1.1004
1. Changed Shopify order import to check for node existence in XML to avoid possible errors
2. Added country code lookup to customer creation

1005
1. Fixed problem with Shopify order download

1004
1. Added Shopify integration to Channels

280
CRM – Added “Save & Next Record” button to the leads tab         Mailware 1001     Fri Aug 07 20:11:42 UTC 2009

277
CRM – Added edit form for the opportunities tab         Mailware 1001     Fri Aug 07 20:09:06 UTC 2009

273
CRM – Added InterestLevel field to opportunities with a dropdown for Cold, Warm, and Hot         Mailware 1001     Fri Aug 07 20:05:45 UTC 2009

278
CRM – Added quick search to the accounts tab         Mailware 1001     Fri Aug 07 20:10:03 UTC 2009

275
CRM – Changed “Create Task” button on opportunities tab to “Create Task for this Opportunity”         Mailware 1001     Fri Aug 07 20:07:29 UTC 2009

282
CRM – Changed grids and forms to save customized layouts to registry         Mailware 1001     Fri Aug 07 20:13:19 UTC 2009

281
CRM – Changed the leads tab to allow entry of new leads         Mailware 1001     Fri Aug 07 20:12:01 UTC 2009

272
CRM – Fixed double click on Open Tasks grid         Mailware 1001     Fri Aug 07 20:04:05 UTC 2009

276
CRM – Fixed dropdowns on the leads tab         Mailware 1001     Fri Aug 07 20:08:36 UTC 2009

274
CRM – Fixed left buttons on opportunities tab         Mailware 1001     Fri Aug 07 20:06:23 UTC 2009

279
CRM – Widened the card view format for contacts         Mailware 1001     Fri Aug 07 20:11:02 UTC 2009