Download the Version 2012 Update
Or,
Download the full Version 2012 install |
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NOTE: Currently 2012 is available as a .zip file which you can unzip into your existing Mailware folder. A full install will be available next week and will create its own directory. The zip file is recommended only for those who need the currently available 2012 features. You also need the new MCM and dll files located in the links in the revision history below.
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File Name: Mailware2012FullInstall.exe |
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Mailware Version 2012 – FULL INSTALLThis will completely reinstall version 2012 of Mailware. Please be sure to backup your data before running. |
What’s New in Mailware 2012
Feature Announcement #1
Multiple Customer Contacts
Now you can have multiple billing addresses for each customer (multiple shipping addresses are already available in previous versions).
Great for organizations where you do business with multiple departments. Keep all your contact information under one account.
Benefits: Keep big groups together in a single account, simplify billing, improve customer service
Feature Announcement #2
Duplicate Orders
Go to any order in Mailware and make a duplicate. Then change anything you like. This feature makes it easy to re-create an order for a customer who calls and says, “Send me the same thing as last time.”
Plus, we have updated the Recurring Orders feature. Automatically duplicate a customer’s order every X days. Perfect for “Product of the Month” orders, recurring items like vitamins, coffee etc.
Current owners of Mailware may also create Subscriptions. Unlike Duplicate or Recurring Orders these are paid in advance for a time period (like a monthly newsletter paid annually) and automatically create each period for the duration of the subscription.
Benefits: Save time keying orders, reduce phone time for operators and customers
Feature Announcement #3
Quotes
Start any order as a quote or convert an order to a quote on-the-fly. Quotes allow you to add items to an order without affecting inventory. You can then fax, email or print the quote for your customer.
When they buy you can turn any quote instantly into an order and make any changes, take payments etc.
Benefits: Quote prices without affecting inventory, easily finalize an order when your customer calls back
Feature Announcement #4
Automate Reports, Emails and Scripts
Email Notification in Mailware takes a step forward. Now you can automate mass emails. Send invoices, backorder notices, Purchase Orders, Shipping Notifications and more at the times you specify each day. No need to click any buttons.
And, from the order screen you can set up automatic sending of an email, printing of a report or running of a Mailware Script. For example, when you click the Finished button imagine an email automatically sent to the customer with confirmation of the order, a report that automatically opens so you can print a packing list, pick list or invoice and a script to do just about anything you want (scripts can change data, launch reports, upload and download and much more).
Benefits: Save time, less tasks for operators and you to remember each day
Feature Announcement #5
Search by UPC
Do you use Mailware as a Point of Sale system? Now you can scan a barcode of either the Mailware Product Number or the UPC Code and Mailware will automatically recognize the product. Scanning is supported at Receive Inventory as well so you can quickly receive Purchase Orders.
You can use Mailware to print bar code labels too.
Benefits: Speed up order entry at checkout, help ensure accuracy
Feature Announcement #6
Order Statuses
See the status of any order in the Order List screen. Sort and filter by status too – find all your unshipped orders, backorders and more quickly and easily.
Watch for more status features in Process Orders too.
Benefits: Find orders by type quickly, know the status of operations
2012 Revision History
Multi Channel Manager (MCM)
We have added several new carts and updated a few. Plus, the MCM can be easily updated to work with any MySQL, SQL Server, XML or .csv cart. Don’t see your cart in the list? Just ask.
The MCM runs on your desktop and communicates directly with all your channels – no 3rd party hosting required. It automatically:
